Last updated September 27, 2026

Terms of service

These terms cover shops that use TradeDesk AI. Have them reviewed by your own attorney before relying on them.

The service

We provide an AI assistant that answers calls forwarded to a phone line we provide, books appointments, and sends text messages for your shop, plus setup and support.

Plans, trial and billing

• Plans are billed monthly in advance. Each plan includes a monthly call limit. Over the limit, calls ring through to your phone instead of the assistant.
• The free trial lasts 14 days and needs no card. It becomes paid only if you sign up.
• A $500 one-time setup fee applies unless we waive it in writing.
• Cancel anytime. Service runs to the end of the paid month. We don't give partial refunds.

Your responsibilities

• Give us accurate information about your services, hours, service area and prices, and tell us when it changes.
• Answer or return transferred and urgent calls. The assistant is not an emergency service; emergencies are transferred to you.
• Use the service lawfully, including the rules on recording calls and texting customers where you operate.

Texting

We text only people who contacted your shop or are your customers, about their call or job. Every customer text includes opt-out instructions, and we honor STOP requests right away.

Data

Call transcripts, caller details and appointments belong to you. We use them only to provide and improve the service, as described in our privacy policy.

Limits

The assistant can make mistakes. We aren't liable for lost jobs, indirect damages, or amounts beyond the fees you paid us in the previous three months.

Contact

luke.issa@icloud.com